Landlord Portal

Are you a landlord or property owner in Stamford looking for regular income through the Section 8 program? You’ve come to the right place.

Currently, more than 800 property owners receive Housing Assistance Payments (HAP), which are rental subsidies paid by Charter Oak Communities on behalf of voucher holders.  This page contains information on how to become a partnering property owner, listing your rental property online, direct deposit, and the property owner portal.

Becoming a Partnering Property Owner

Property owners interested in partnering with COC’s HCV Program can do so by leasing their unit to a voucher family. 

To participate in the HCV Program, follow the steps below:

  1. Find a voucher holder by listing your unit on www.AffordableHousing.com  
  2. Screen the perspective resident for tenancy suitability. (To be determined by property owner in compliance with The Fair Housing Act.)
  3. Complete Request for Tenancy Approval form and other HCV required forms, which will be provided by the voucher holder.
  4. Receive HCV approval. (COC must approve the rent and conduct a passed initial inspection in compliance with Housing Quality Standards)
  5. Enter into a HAP contract with COC and execute a lease with the voucher holder.

The first HAP payment will be issued within 60 days of HAP contract effective date. Subsequent payments will be issued monthly. 

Direct Deposit

HAPs are paid via a direct deposit directly into a checking or savings account of your choice. This allows property owners to receive HAP funds timelier and eliminates the possibility of lost or stolen checks.

Please click here to access the direct deposit authorization form. The completed form must be accompanied by a voided check that clearly states the following:

  • The Bank Name
  • The ABA Routing Number
  • The Account Number
  • The Payee Name (must match landlord name or name on Land Deed)

Landlord Portal

Charter Oak Communities (COC) is excited to announce the launch of our new landlord online portal via Rent Cafe. The new portal will be accessible 24/7 and provides lots of exciting and user-friendly features that will streamline communications and enhance services.  The portal will provide you with quick and easy access to:

  • Update your bank account information.
  • View your payment ledger.   
  • View your unit inspection results. 
  • View participant caseworker information.  
  • Update your contact information. 

Registration notices have been sent out to all current unit owners by email and mail.  Should you need assistance or support with the registration process, please do not hesitate to contact our office at HCVSupport@CharterOakCommunities.org.

To access our new Landlord Portal, please click here.

As noted in previous communications, COC will not be using or updating the HMS PAL (Payment Access for Landlords) portal as of November 1, 2024. 

Landlord Forms