Charter Oak Communities (COC) is excited to announce the launch of our new landlord online portal via Rent Cafe. The new portal will be accessible 24/7 and provides lots of exciting and user-friendly features that will streamline communications and enhance services. The portal will provide you with quick and easy access to:
- Update your bank account information.
- View your payment ledger.
- View your unit inspection results.
- View participant caseworker information.
- Update your contact information.
Registration notices have been sent out to all current unit owners by email and mail. Should you need assistance or support with the registration process, please do not hesitate to contact our office at HCVSupport@CharterOakCommunities.org.
To access our new Landlord Portal, please click here.
As noted in previous communications, COC will not be using or updating the HMS PAL (Payment Access for Landlords) portal as of November 1, 2024.